| Company: | Brady Trane Service, Inc
Greensboro, NC |
| Job Location: |
Raleigh - Wake County
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| Employment Type: | Full Time |
| Department: | Service |
Description: |
Summary
Provides technical support for BAS jobs in warranty, service work orders, BAS Service Contracts, BAS Monitoring Contracts, Upgrades and Upfits, and controls related T&M jobs
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Duties: |
Essential Functions and Responsibilities include the following. Other functions may be assigned.
Responsible for installing and servicing products and equipment on assigned projects and ensuring customer satisfaction
Uses a variety of hand tools, following blueprints or engineering specifications, to install, diagnose, repair, and program HVAC equipment
Identifies, analyzes, diagnoses and repairs instruments and products at a customers location
Performs preventive maintenance, site surveys, replacement, and modifications as needed or requested by customers
Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
Inspects vehicles by checking vehicle condition and literature supplies
Maintains equipment by inspecting for signs of wear (maladjustment, mis-calibration, malfunction, and drift)
Documents work by completing paperwork on each job and maintaining files
Represents company by serving as a direct customer contact
Supports HVAC Field Technicians by providing technical assistance and offering guidance
Provides training and follow-up training at a customers site
Utilizes project plans to prioritize and schedule work sequences
Determines parts to order for repairs and timeliness of need
Provides technical support to customers
Provide technical sales assistance
Able to develop, maintain, and enhance customer relationships
Flexibility to work overtime/weekends, as required; regular travel requirements with occasional overnight travel
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Qualifications: |
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school in HVAC, Computer Science or Computer Science related field and three years field experience; or equivalent combination of education and experience; working knowledge of Microsoft Windows 95, 98 & NT; must be familiar with Trane and various other HVAC products; working knowledge of Trane control products and software; working knowledge of Tridium, Lon, and BacNet products
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands of the position include occasional stooping, crouching, crawling, kneeling, reaching, pushing, and pulling and frequent sitting, standing, walking, climbing, and balancing. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 50 lbs., and frequent lifting up to 10 lbs., placing the position in the Medium Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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